Terms of Use of Rothns

Welcome to Rothns (“we,” “us,” or “our”), the official website (the “Website”) for purchasing comfortable, washable, stylish, and sustainable shoes and bags (including flats, sneakers, Mary Janes, clogs, totes, handbags, and more). These Terms of Use (“Terms”) govern your access to and use of the Website, including all content, features, and services available on or through the Website (e.g., browsing products, creating an account, placing orders, subscribing to newsletters). By accessing or using the Website, you (“you” or “User”) agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Website.

1. Eligibility to Use the Website

To use the Website and its services (including placing orders), you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher); or
  • Have the consent of a parent or legal guardian if you are a minor (and such parent or guardian agrees to be bound by these Terms on your behalf).
  • Have the legal capacity to enter into a binding contract (e.g., not under a legal disability that prevents you from entering into agreements).
  • Provide accurate, complete, and up-to-date information when using the Website (e.g., during account creation, checkout, or contact forms).

We reserve the right to verify your eligibility and to refuse access to the Website if we reasonably believe you do not meet these requirements.

2. Website Access and Use

2.1 Grant of Access

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes (e.g., browsing products, researching our sustainable shoe and bag offerings, placing personal orders). This license does not include permission to:

  • Use the Website for commercial purposes (e.g., reselling Rothns products for profit, scraping product data for a competing business).
  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content or materials from the Website (except as explicitly permitted in these Terms).
  • Access or use the Website in a way that disrupts or impairs the Website’s functionality, security, or the experience of other Users (e.g., using bots, spiders, or automated tools to scrape data or flood the Website with requests).

2.2 User Account Responsibilities

If you create a User account on the Website, you are responsible for:

  • Maintaining the confidentiality of your account credentials (e.g., username, password) and restricting access to your account.
  • Notifying us immediately at [email protected] if you suspect any unauthorized access to or use of your account.
  • Taking full responsibility for all activities that occur under your account (e.g., orders placed, changes to personal information).
  • Updating your account information (e.g., shipping address, email address) promptly to ensure accuracy (especially for order fulfillment and communication).

We are not liable for any loss or damage caused by your failure to protect your account credentials or monitor your account activity.

2.3 Prohibited Conduct

When using the Website, you agree not to engage in any of the following prohibited conduct:

  • Violating any applicable laws, regulations, or third-party rights (e.g., copyright, trademark, privacy laws).
  • Uploading, posting, or transmitting any content that is illegal, harmful, offensive, defamatory, discriminatory, violent, or otherwise inappropriate (e.g., hate speech, malware, spam).
  • Impersonating any person or entity (e.g., a Rothns employee, another User) or providing false or misleading information.
  • Tampering with, hacking into, or attempting to gain unauthorized access to the Website’s servers, databases, or other technical systems.
  • Interfering with the Website’s operation (e.g., overloading servers, disrupting navigation, disabling security features).
  • Using the Website to promote or engage in fraudulent activities (e.g., placing fake orders, using stolen payment methods, claiming false returns).

3. Intellectual Property Rights

All content and materials on the Website—including but not limited to logos, brand names (“Rothns”), product images, descriptions (e.g., details about washable sneakers or sustainable totes), text, graphics, videos, and software—are the exclusive property of Rothns or our licensors. These materials are protected by copyright, trademark, patent, and other intellectual property laws worldwide.

You may not:

  • Use, reproduce, or display any Rothns trademarks (e.g., the “Rothns” name or logo) without our prior written permission.
  • Copy, download, or distribute product images or descriptions for commercial use (e.g., to sell competing products or promote another brand).
  • Alter or modify any intellectual property on the Website in any way.

If you believe any content on the Website infringes your intellectual property rights, please contact us at [email protected] with details of the alleged infringement (e.g., your contact information, a description of the infringing material, and proof of your ownership).

4. Third-Party Links and Content

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, or partner brands). These third-party links are provided for your convenience only—we do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

Your use of third-party sites is governed by their respective terms of service and privacy policies, not these Terms. We encourage you to review the terms and policies of any third-party sites you access through the Website.

5. Website Availability and Modifications

We strive to make the Website available 24/7, but we do not guarantee that the Website will be uninterrupted, error-free, or free from technical issues. We may temporarily suspend or restrict access to the Website for maintenance, updates, or emergency reasons (e.g., security breaches) without prior notice. We will not be liable for any loss or inconvenience caused by temporary unavailability of the Website.

We also reserve the right to modify, update, or discontinue any feature, content, or service on the Website (e.g., adding new sustainable bag styles, removing outdated product categories) at any time, with or without notice. Such changes will not affect any existing orders or contracts between you and Rothns (subject to our Terms of Purchase).

6. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE ON OR THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. ROTHNS EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

This means:

  • We do not guarantee that the Website will meet your specific needs (e.g., that a particular shoe size will be in stock or that a product will match your device’s display color).
  • We do not guarantee that the Website will be secure, error-free, or free from viruses or other harmful components.
  • We do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or other content on the Website (though we strive to maintain accuracy, as noted in our Terms of Purchase).

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. In such cases, any implied warranties will be limited to the maximum extent permitted by law.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROTHNS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE WEBSITE (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, USE, OR INCONVENIENCE).

This limitation applies to:

  • Issues with the Website (e.g., downtime, technical errors, or incorrect content).
  • Delays or errors in order processing (subject to the terms in our Terms of Purchase).
  • Third-party links or content on the Website.
  • Any other claims related to the Website, whether based on contract, tort, negligence, or other legal theories.

Our total liability to you for any claims arising from these Terms shall not exceed the greater of $100 USD or the amount you paid to Rothns for products or services in the 12 months prior to the claim.

Some jurisdictions do not allow the limitation of liability for certain damages, so the above limitation may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Rothns, its officers, directors, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Website or violation of these Terms (e.g., prohibited conduct, unauthorized use of intellectual property).
  • Your breach of any applicable laws or regulations.
  • Your account activity (e.g., fraudulent orders, unauthorized access to your account).
  • Any content you upload, post, or transmit on the Website (if applicable).

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Website features. When we make changes, we will revise the “last updated” date at the top of this document and post the updated version on the Website. We may also notify you of significant changes via email (if you have provided your email address) or a prominent notice on the Website.

Your continued access to or use of the Website after the changes take effect will constitute your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Website. We encourage you to review these Terms periodically.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the parties.

11. Entire Agreement

These Terms, together with our Privacy Policy and Terms of Purchase, constitute the entire agreement between you and Rothns regarding your access to and use of the Website. These Terms supersede all prior or contemporaneous agreements, understandings, or representations (whether oral or written) between you and Rothns.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, the Website, or our products, please contact our customer service team at:

We will respond to your inquiry within 1-3 business days and work to resolve any issues promptly.